Privacy Policy
What we collect through garmolabs.com and in working with you, why, and your choices.
Who we are and what this covers
This website, garmolabs.com, is operated by Garmo Labs, LLC, a California limited liability company (“Garmo Labs”, “we”, “us” or “our”). This policy covers the website, enquiries and other communications with us, and our sales, licensing and support of chip architectures, semiconductor IP, software and reference systems.
SpinForge (spin-forge.com) is a Garmo Labs company with its own privacy policy. Data that customers process with licensed Garmo Labs products is governed by their agreements; see Customer data in licensed products.
Summary
- The website sets no cookies and uses no analytics, advertising pixels, session recording or fingerprinting.
- If you use the contact form, the details you enter are emailed to us so we can reply. The website does not store them.
- Comparison lists and form drafts are kept only in your browser and are never sent to us.
- We do not sell personal information or share it for cross-context behavioral advertising.
- You can ask us to access, correct or delete your information at any time: legal@garmolabs.com.
Information we collect
Information you give us
- Contact form: your name, work email, company, the topic and scope you choose, any products you selected, your message, and your consent to be contacted.
- Email and other communications: what you choose to send us, including attachments.
- Orders, licensing and support: business contact and billing details, the products, releases and rights you license, agreement records and support correspondence.
- Payments: made as set out in your agreement; the website does not collect payment card details.
Information collected automatically
Our hosting and security provider, Cloudflare, processes the technical information that every web request contains (IP address, requested address, date and time, browser type, referring page and an approximate location derived from the IP address) to deliver and protect the website. It appears in short-term operational and security logs. When you submit the contact form, your IP address is also used, without being stored by us, to limit repeated submissions.
Information kept on your device
The website sets no cookies. It keeps a product comparison list in your browser's local storage and remembers navigation state and an unsent form draft for the current tab in session storage. This information stays on your device; you can clear it in your browser settings at any time. Cloudflare may set a strictly necessary security cookie if it detects suspicious traffic.
Downloads
Product briefs, catalogs and examples are public files. Downloading them does not identify you to us.
How we use information
- To respond to your enquiry and discuss products, licensing, evaluations and services you ask about.
- To prepare, enter into and perform agreements, including licensing, delivery, billing and support.
- To operate, maintain and secure the website and our systems, and to prevent fraud and abuse.
- To comply with law, including export-control and sanctions screening, and to establish, exercise or defend legal claims.
- To send you product information only if you ask for it or the law otherwise permits; you can opt out at any time.
We do not use personal information for automated decision-making that produces legal or similarly significant effects.
Legal bases (EEA, UK and Switzerland)
Steps you ask for before a contract and performance of a contract; our legitimate interests in responding to enquiries, running our business and securing the website, balanced against your rights; compliance with legal obligations; and your consent where we ask for it, which you can withdraw at any time.
How we share information
- Service providers under contract: Cloudflare, Inc. (hosting, security and email delivery) and Google LLC (Google Workspace email). They may use the information only to provide their services to us.
- Professional advisers such as lawyers, accountants and auditors, under confidentiality obligations.
- Legal and safety reasons: to comply with law or legal process, or to protect rights, property or safety.
- Business transfers: in a merger, financing, acquisition or sale of assets, subject to this policy.
- With your direction or consent.
We do not sell personal information, do not share it for cross-context behavioral advertising, and have not done so in the past 12 months.
How long we keep information
- Enquiries and correspondence: as long as needed to respond and maintain the relationship, generally no longer than three years after our last contact unless an agreement or a legal obligation requires longer.
- Agreement, licensing and billing records: for the relationship and as long afterward as tax, accounting, export-control and other legal obligations require.
- Website request logs: kept by our hosting provider for short periods for operation and security.
Security
We protect information with measures appropriate to its sensitivity, including encrypted (HTTPS) connections, access limited to people who need it, and providers with recognized security programs. No method is completely secure. Please do not send design files, confidential models or other sensitive data through the public contact form.
International transfers
We are based in the United States and our providers may process information in the United States and other countries. Where required, we use recognized safeguards such as the European Commission's Standard Contractual Clauses and their UK and Swiss equivalents.
Your privacy rights
You can ask us what personal information we hold about you, to correct or delete it, or to stop marketing to you: legal@garmolabs.com. We will not discriminate against you for exercising your rights.
California residents
Where the California Consumer Privacy Act (as amended) applies, you have the right to know, access, correct and delete personal information, to opt out of its sale or sharing, and to limit use of sensitive personal information. We do not sell or share personal information and do not collect sensitive personal information. In the past 12 months we have collected these categories, from you, your device and the organization you work for, for the purposes above, disclosing them for business purposes only to the recipients listed above:
| Category (CCPA) | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, IP address | Yes |
| Customer records (Cal. Civ. Code § 1798.80(e)) | Name, business contact and billing details | Yes |
| Commercial information | Products, releases and licenses you ask about or obtain | Yes |
| Professional information | Company and role you tell us | Yes |
| Internet or network activity | Website request logs | Yes |
| Geolocation | Approximate location from IP address (not precise) | Yes |
| Sensitive personal information | — | No |
| Inferences used to profile you | — | No |
You or an authorized agent with your signed permission can submit a request by email. We verify requests by matching information we already hold and respond within 45 days (extendable once by 45 days with notice). We do not disclose personal information to third parties for their direct marketing (Cal. Civ. Code § 1798.83).
Residents of other U.S. states
Depending on where you live (for example Colorado, Connecticut, Oregon, Texas, Utah or Virginia), you may have rights to confirm, access, correct, delete or obtain a portable copy of your personal data and to opt out of targeted advertising, sale or profiling, which we do not engage in. If we decline a request, reply with the word “Appeal”; we will respond within the time the law requires and explain how to contact your attorney general.
EEA, UK and Switzerland
You have the rights of access, rectification, erasure, restriction, portability and objection, the right to withdraw consent, and the right to complain to your data protection authority. We respond within one month, extendable where the law allows.
Global Privacy Control and Do Not Track
We honor Global Privacy Control signals as an opt-out of sale and sharing. The website does not track visitors, so Do Not Track signals require no further action.
Children
The website and our products are for businesses and adults and are not directed to children. We do not knowingly collect personal information from anyone under 16; if you believe a child has sent us information, contact us and we will delete it.
Customer data in licensed products
Garmo Labs products are delivered for customers' own environments. Designs, models, inputs, results and other data that customers process with them belong to the customer and are governed by the customer's agreement. If we process personal data on a customer's behalf, for example in engineering or support, we do so as a service provider or processor under that agreement; a data processing addendum is available on request.
The Garmo Labs platform
Customer accounts, the engineering workspace and other platform features are not offered through this website at present. We will update this policy before any of them become available.
Changes to this policy
We will update this policy when our practices change and revise the date above, with additional notice for material changes where appropriate.
Contact us
Garmo Labs, LLC, Los Angeles, California, United States. Email: legal@garmolabs.com. Contact form: garmolabs.com/contact.